Sam came to our home today, and was most gracious. He knew exactly what was wrong and set to work. From now on he's our Technician. Thanks for having such an employee.
- Charles & Alice H.
Saeed was hired to come to our house to set up our new wireless printer (including connecting my Sony Vaio laptop to the network). Saeed was friendly and professional. He set up everything nicely, and was even so kind as to take a look at my stupid laptop when it wasn't connecting to our wireless network, and answer an inquiry over the phone.
- Bonnie D.
I have hired Click Away several times now, both for my personal laptop computer at home, and for our computer network at work. Tim has come to our shop on several occasions, fixing our network problems every time. The bill is always reasonable. I would highly recommend Click Away to anyone that needs them. They are professional, knowledgeable, and there to help in a jiffy.
- Betsy F.
I could not be more impressed with your Tech. He stuck to the complex task until he was sure it was complete and I was comfortable. Excellent skills, great communicator and a nice man.
- Randal N.
[Oliver and Jor], I appreciated very much your excellent service - to be honest I don't see any businesses, large or small, offering your level of service any more. Your flexibility and can-do attitude with a smile reflect highly on you. You will go far! I especially appreciated your willingness to pick up and deliver my computer. I'll be happy to pass on the name of your company to anyone looking for computer support.
- Jerry B.
I wanted to let you know what an excellent representative of your company Lawrence is. His explanations were concise, to the point, and not confusing. He was such a good teacher, and so nice. When he saw the tangle of wires under my desk he actually crawled under the desk to straighten them all out, which was really above and beyond. I was very impressed with the level of customer service he provided, and how professional and friendly his demeanor was.
- Laura C.
Everyone on your staff has always been extremely helpful, and more importantly, they don't talk down to us when we bring our computers in for servicing. We have been very happy with ClickAway, and we plan to start buying new computers from you from now on.
- Janet S.
We just wanted to write you a brief note concerning the excellent customer service we received from your Mac Technician, Greg. From this point forward we will bring ClickAway all of our "sad" Macs for repair. Please thank Greg for us again for the outstanding service he provided.
- Jon N.
Over the years I have dealt with a wide variety of businesses and by far you have proven to me that in a time of desperation (computer virus) that you're fully capable of giving a great service at a great price. Please thank Tom and your staff of diligent technicians.
- Damon R.
It's because of you and the guys here that I keep coming back, and send people to you. I have always been treated so well and everyone's patience with my total lack of "computerese" and their kind attention is always a given.
- Lynne D.
We would like to express our thanks for Borhan's service to our company. He set up and configured our office network, set up email, replaced a hard drive, recovered our data, and other tasks as needed. He was very fast, efficient, and helped us immensely. We very much appreciate his knowledge and great work.
- Paul C.
It is no surprise that you receive top awards for your service. I was in the voice, data and video networking business in a prior life and the job done by people in your organization such as Bhim Rai is amazing. Bhim is very conscientious and does an excellent job. He is an excellent representative for your organization and is I am sure one of the best in your industry!!!
- Greg M.
Meet the Staff
Thomas Vafai Vice President, Sales
Our goal is 100% Customer Satisfaction!
Our friendly Technicians will go the extra mile to make sure your computer is working just the way you want.
And with our Take It To the Top Guarantee, you know that when you choose ClickAway, you ʹll be delighted with the experience!
PC technician with broad knowledge in trouble shooting, repair, data recovery and home networking. Also specializes in notebook repair. Certifications: Working towards Associate Degree, Business Technology: Help Desk/Technical Support at Foothill College.
Advanced computer repair, database and networking experience, with extensive knowledge of programming tools and languages. Certifications: CompTIA Security+. Special Achievements: Eagle Scout, Toastmasters International CTM award.
Computer technician specializing in hardware. Software debugging of Windows PCs and Home Network setups. Proficient with all major Windows versions 3.1 to current, Ubuntu 9.10, C++ programming experience. Certifications: BS in Computer Engineering from UC Davis.
Computer Sales and Technician, with experience in PC platforms and hardware repair, with a goal of satisfying each customer's specific needs. Languages: Farsi
More than 10 years experience in both Mac and PC platforms, specializing in the networking and integration of both. Concentration on small business solutions.
Technical support and help desk specialist proficient in PC hardware repair and networking issues. Certifications: AA Applied Science and Electronics Technology. Languages: Vietnamese, Chinese
Experienced in troubleshooting, repairing, upgrading, installing and configuring PCs and networking equipment. Certifications: BS Engineering, Azad University, Iran. Languages: Farsi
Senior Apple Certified Technician. Chief software engineer of mobile app development. 10+ years experience diagnosing/repairing Apple both and PC computers. 13+ years computer programming on Macintosh, iOS, Windows, and Linux platforms. Languages: English, Greek
Advanced networking and system administration experience, with expertise in desktop and network support. Certifications: MCP, MCSE, CompTIA Security+, MSCS in Computer Networks and Network Security, Northwestern Polytechnic University. Languages: Kulang, Nepali, Hindi.
Serving customer needs ranging from network installations to PC repair. New PC product information specialist. Certifications: A+ certified, CNA, AA Computer Science. Languages: Farsi
Manager & Technician
Specializing in computer upgrades and data migration, spyware/virus removal and prevention, deployment and support of basic Peer to Peer networks and Advanced Domain configurations. 10 years of PC hardware experience.
Senior Apple Certified Specialist. 10+ years experience diagnosing and repairing Apple computers, with over 5,000 repairs completed. Certifications: Apple Certified Laptop Technician, Apple Certified Desktop Technician, BA Film & Video Production, University of California Santa Cruz.
Network and Systems Administration/IT Specialist 10yrs in administrating Microsoft technologies in SMB environments. Certifications: MCP, SBSC. A.S. Systems Administration Masters Institute.